Think Technology Australia keeps your business moving. We shape your IT support, security and consulting around how you actually work, so technology helps your team rather than holding it back. You get clear, transparent advice and protection that fits your business, so you can run it the way you want.
ISO 27001:2022 & 9001:2015 Certified
How we help
From day-to-day support to security, cloud and communications, we cover the technology your business runs on.
How we work
Whether you want fully outsourced IT support and services, or your existing team needs extra help, we’ve got you covered.
We offer flexibility in how you work with us:
Fully
Outsourced
DONE FOR YOU
Fully outsourced IT services
All IT requests handled by our team
You get back to business!
Partly
Outsourced
DONE WITH YOU
Partly outsourced IT services
Your team provides first level support
We handle difficult requests and escalations
Why Think Technology Australia?
The numbers tell the story. We work as an extension of your team, so your technology stays reliable and your business keeps moving.
98%
Satisfaction rating
on tickets
4.95
Average Google
rating
10+
Technical specialists
5
Locations on the
East Coast
30+
Years in business
Ideal for your industry
We support commercial and not-for-profit organisations across Australia,
with deep experience in the industries we know best:
What our clients say
We protect our clients’ privacy, so some prefer to stay anonymous for security & compliance. Others are happy to share their story. Here’s what they say:
“The primary benefit we get from working with Think Technology is improved security. Standardisation of all hardware and software is also really important.”
CEO, Not-for-profit Organisation
“We modernised our systems and kept critical documents accessible while the business ran as normal. Think Technology’s support made a critical difference.”
Managing Partner, Gordon Garling Moffitt Lawyers
“Nothing is too much trouble and the staff have the patience of saints. I sincerely thank Think Technology for keeping my business running smoothly…”
Energy Equipment Company
“Think Technology gives us guidance based on what they can see in the background, so we can make confident decisions on budget, timing and priorities.”
GM, Cook Group Advisory
“Fabulous to work with. Think Technology has taken the stress out of IT for us.”
Branding & Design Company
“We needed a partner who understood security requirements, DISP certification & could keep our people working without added complexity. TTA has done exactly that for over a decade.”
Director of Innovation, Ngamuru Advisory
Technology partners
We work with established technology vendors and back it with certified expertise. We’re a Microsoft Partner and were named Acronis ANZ Partner of the Year in 2024, so you get the right tools for your business, properly supported and secured.
Frequently asked questions
What does Think Technology Australia do?
We provide managed IT support, cyber security and IT consulting for Australian businesses. We look after the technology your business runs on day to day, keep it secure, and give you clear advice on where to invest, so your team can focus on the work that matters. We’ve done this since 1995 and hold ISO 27001 and ISO 9001 certification.
Where is Think Technology based, and what areas do you cover?
Our head office is in Windsor, Brisbane, and we support businesses across the east coast of Australia, including Brisbane, Sydney, Canberra, Melbourne and Wagga Wagga. How we deliver support depends on the business. Some teams are spread across several sites and some sit together in one office, so we combine remote and on-site support to suit the way each one works.
How much does managed IT support cost?
Managed IT support is usually priced per user or per device each month, so your cost scales with the size of your team. We build the support plan around your business rather than making your business bend to a fixed package, and we take a bespoke approach so the plan fits both your budget and what you actually need. We scope it with you and set it out clearly before you commit.
How do you keep our business secure?
Security is built into how we run your IT, not added afterwards. There’s no single silver bullet, so protection has to be layered. Good places to start are endpoint and identity threat detection and response (EDR and ITDR), reliable backups, and proactively managing and patching your devices and software, all aligned to recognised standards like the Essential Eight. We’re ISO 27001 certified and a DISP member, and we were named Acronis ANZ Partner of the Year in 2024.
What size and type of businesses do you work with?
We work with small and medium businesses and not-for-profits across Australia, typically those with around 10 to 100 staff. We have particular depth in regulated, security-conscious sectors, including professional services, legal, accounting, medical and defence-related work.
How do I know if my business needs a managed IT provider?
It’s usually time when technology problems start slowing your team down, when no one is clearly responsible for security and backups, or when you’re growing faster than your current setup can handle. A managed IT provider takes ongoing responsibility for keeping your systems secure, supported and running. We can review your setup and tell you honestly whether you’d benefit.
How do we switch from our current IT provider?
Switching is more straightforward than most businesses expect. We start by understanding why you’re making the change, so we fix the real issue rather than inherit it, then plan the move to avoid disruption. We stay closely involved through onboarding to genuinely understand how your business works, rather than just taking over the IT, and we manage the handover so your team keeps working throughout.